Last Updated: May 11, 2026
Macbridge ("we," "our," or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with the Personal Data Protection Act 2010 ("PDPA") of Malaysia and other applicable laws.
1. Information We Collect
We may collect personal data that can identify you, including but not limited to:
- Personal Identification Information: Name, email address, phone number, company name, and job title.
- Usage Data: Information about how you access and use our website, such as your IP address, browser type, operating system, referral sources, pages viewed, and the dates/times of your visits.
- Communication Data: Records of your correspondence with us, including emails and messages sent through our website.
2. How We Collect Information
We collect information through various methods:
- Direct Interactions: When you fill out contact forms, subscribe to newsletters, or communicate with us directly.
- Automated Technologies: Through cookies, web beacons, and similar tracking technologies as you navigate our website.
- Third-Party Sources: We may receive information from third-party analytics providers (e.g., Google Analytics) or business partners.
3. How We Use Your Information
We use the collected information for the following purposes:
- To Provide and Maintain Our Services: To deliver the digital design and development services you request.
- To Improve Our Website: To understand how our website is used and to enhance user experience and functionality.
- To Communicate with You: To respond to your inquiries, send updates, and provide customer support.
- For Marketing and Promotion: To send you information about our services, offers, and news that may be of interest to you, where you have consented to receive such communications.
- For Legal Compliance: To comply with legal obligations under Malaysian law, including the PDPA.
4. Disclosure of Your Information
We may share your personal data with:
- Service Providers: Third-party vendors who perform services on our behalf, such as website hosting, analytics, and marketing assistance. These providers are obligated to protect your data and use it only for the purposes for which it was disclosed.
- Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
We will not sell, rent, or trade your personal data to third parties for their independent marketing purposes without your explicit consent.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights Under PDPA
In accordance with the PDPA, you have the following rights regarding your personal data:
- Right to Access: You have the right to request access to your personal data held by us.
- Right to Correction: You have the right to request correction of any inaccurate or incomplete personal data.
- Right to Withdraw Consent: You have the right to withdraw your consent to the processing of your personal data at any time.
- Right to Prevent Processing: You may object to the processing of your personal data for direct marketing purposes.
To exercise any of these rights, please contact us using the details provided below.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: hello@macbridge.my
- WhatsApp: +60 11 3008 1778